I. This Agreement
Acceptance: This Agreement establishes the terms, conditions, rights, and responsibilities applicable to your use of the Website. To use the Website, you must read this agreement before ordering. If you have not read this agreement, you are not authorized to use the Website, and/or the Services provided by truborn.com.
Amendments/Modifications: We may change this Agreement at any time, for any reason. We will post the revised Agreement on the Website as soon as the new agreement takes effect. If you don’t agree with the new version, you must discontinue use of the site.
Age and Capacity Requirements: No one under the age of 13 may use the Website, and use by individuals between the ages of 13 and 18 must be supervised by a parent or guardian who is bound by this Agreement. By using the Website, you represent and warrant that you meet the age requirements and are able to enter into legally-binding contracts.
Breach: Your breach of this Agreement results in the automatic termination of the rights and licenses granted to you under this Agreement.
II. Order Processing Time
Production: Due to the custom nature of the product, Truborn requires 5-7 days processing time before the product is shipped. This is necessary to prepare the artwork, print the garment, allow for drying time and package the shipment. Refer the shipping options presented on the cart page for estimated delivery times.
We do not accept returns except in the event of a defective garment and/or product. If the product is defective, you must notify us within 3 days of receiving it. We will provide information for either getting the product replaced or the purchase price (less shipping) refunded.
IV: Volume Pricing
Truborn offers discounted pricing for volume orders. The breakdown is as follows; Orders of 10 or more receive a 5% discount, 20 or more items receive a 10% discount and 40 or more receive a 15% discount.
V: Crest Placement
Truborn produces all products by hand. And due to the nature of the process, your national crest may not be 100% identical to the placement you indicated on the website. We do our best to get it in the exact location, but we ask for a 10% variation in placement. Thanks for understanding!